Your customers are your business. Without them, all is lost. That's why experts from around the country talk at length about ways to retain them. But as important as they are to your operation, not all customers are worth having. In fact, some can be downright miserable, even unprofitable. For those, a "Dear John" letter may be the best thing for your business.

A Walker Mower is not a throw-away machine. It is designed and built to provide commercial operators with years of reliable service.

Ask virtually any lawn maintenance contractor in the country what his or her major challenge is and the answer will be... labor? With nearly every state having the lowest unemployment rate in decades, and the call for landscaping and maintenance on the rise, contractors large and small are looking for innovative ways to solve their labor dilemma.

When Walker Mfg. introduced its first lawn mower in the late 1970s, the company was committed to producing a compact, maneuverable machine that would be unsurpassed in performance. Over the years, Walker Mfg. never lost that commitment. Its mowers today - still compact and maneuverable - continue to outperform larger competitors.

We're all familiar with he story about the turtle and the rabbit. The rabbit has more speed, but the turtle has more determination, stamina and consistency. The rabbit may get a fast start, but the turtle wins the race.

M any larger contractors employ in-house technicians who repair everything from string-line trimmers to the company dump trucks. Other larger companies "contract out" service on their fleet truck, yet still maintain their lawn equipment lineup.