Never before has it been more important to retain your current customers. It has always been costly to replace customers. There’s lost revenue to consider, along with the costs associated with finding new customers. Then there’s the disappearance of efficiencies that crews may have realized while maintaining the now wayward property, not to mention the fact that current customers also provide an excellent opportunity to sell more services.

The name gives away part of the story. Bash Lawns & Services does more, much more than mow lawns.

In simple terms, finding an opportunity to be in business is often thought of as finding an unmet need and creating a product or service to fill that need. In addition to unmet needs, there is the possibility that new emerging technology, new solutions and new combinations of ideas provide opportunities to provide a better way to meet needs that are currently being met the “hard way”.

Jim Dotson is a lieutenant and an emergency medical technician (EMT) at Station 26 in Gwinnett County, Georgia. He spends 24 hours on and 48 hours off, a schedule most firefighters have and a regimen he has followed for 22 years.

When was the last time you soaked in a mineral hot springs pool, relaxed at a spa, or went for a leisurely bike ride? Maybe a more adventuresome horseback ride, hike along the Colorado Trail, or a whitewater raft trip down the Arkansas River is more your speed. This agenda and more await guests at Mount Princeton Hot Springs Resort in Nathrop, Colorado.

When Steve Wheatcroft and Ross Rayment “mowed” their way through university in the late 1980s, little did they dream their small company would be as big and successful at it is today.