Outdoor power equipment (OPE) dealers graded their top manufacturers in a recent survey sponsored by Green Industry Pros magazine, the results of which were published in its November/December 2015 issue.
A total of 35 leading OPE manufacturers were included in the survey. Dealers were asked to rate their manufacturers on a scale of 1 (unsatisfactory) to 5 (awesome) on a variety of criteria such as “product quality”, “parts fulfillment”, “warranty policies”. Dealers gave Walker high marks in almost every area (greater than four in 8 of 16 categories). In the overall rating, Walker bested all other manufacturers with a rating of 4.33 (between satisfactory and awesome).
Since Walker Mowers are only sold by independent outdoor power equipment dealers, and Walker depends on dealer services for customer satisfaction, Walker was very pleased to have the dealer’s affirming vote of confidence in the Walker distributor/dealer program. Walker Mowers worldwide sales and service are handled by 47 distributors and approximately 1,200 dealers.
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